Rating Rationale
June 18, 2021 | Mumbai
Thomas Cook India Limited
Ratings Reaffirmed
 
Rating Action
Total Bank Loan Facilities RatedRs.433 Crore (Reduced from Rs.739 Crore)
Long Term RatingCRISIL A+/Negative (Reaffirmed)
Short Term RatingCRISIL A1 (Reaffirmed)
 
Corporate Credit RatingCCR A+/Negative (Reaffirmed)
Rs.50 Crore Commercial PaperCRISIL A1 (Reaffirmed)
1 crore = 10 million
Refer to Annexure for Details of Instruments & Bank Facilities

Detailed Rationale

CRISIL Ratings has reaffirmed its ratings on the bank facilities, debt programmes and corporate credit rating of Thomas Cook India Limited (TCIL) at ‘CRISIL A+/CCR A+/Negative/CRISIL A1’.

 

The reaffirmation reflects strong parent support from Fairfax Financial Holdings Ltd (Fairfax, rated by S&P at ‘BBB-/Positive’), healthy liquidity in the form of cash & cash equivalents against limited external debt supporting the capital structure. The ratings also factor in the Thomas Cook India group’s dominant position in the forex business and strong brand equity in travel-related services.

 

The group’s foreign exchange (forex) and travel businesses were significantly impacted by the covid-19 pandemic in fiscal 2021, with TCIL reporting consolidated revenue of Rs 946 crore in fiscal 2021, about 85% lower than previous fiscal. This resulted in TCIL’s consolidated EBITDA (earnings before interest, tax, depreciation, and amortisation) loss of more than Rs 250 crore in fiscal 2021 against EBITDA of Rs 222 crore in fiscal 2020.

 

However, the business witnessed sequential recovery during the last nine months of fiscal 2021, which along with continued cost reduction measures (total cost savings of more than Rs 650 crore in fiscal 2021) resulted in sequential reduction in operating losses. Further, as expected, TCIL received significant fund infusion from its ultimate parent, Fairfax - Rs 436 crore of optionally convertible cumulative redeemable preference shares (OCCRPS), during March 2021. The said fund infusion mitigated impact of operating losses during the previous fiscal and provided necessary support to TCIL’s liquidity.

 

TCIL’s limited external debt and healthy liquidity in the form of cash & cash equivalents, results in comfortable cash to total external debt ratio of about 2 times as on March 31, 2021 (2.3 times as on March 31, 2020).

 

That said, the sector has currently been hit by an intense second wave of the pandemic from April this year. The first quarter of the current fiscal, which is typically the peak season for domestic summer holidays, is expected to be very weak given state-level lockdowns. However, states are witnessing easing of travel restrictions as the impact of second wave is receding. Further, driven by high pent up demand and an expected improvement in vaccination rates, domestic travel is expected to pick up from second quarter of fiscal 2022 onwards and will be the major driver of recovery in travel segment. The company is also looking to realign its strategy to increase focus on the domestic market. However, segments such as international holidays and inbound travel, which has historically constituted major portion of TCIL’s travel business, may see material recovery only from third quarter onwards with expected easing of restrictions in foreign countries. Expected improvement in international travel and increased economic activity will also support recovery in TCIL’s forex business. The pace of recovery in both the travel and forex business will remain a key monitorable.

 

Overall, while fiscal 2022 would still be significantly lower than fiscal 2020 levels, TCIL’s business is expected to witness material improvement over the past fiscal. This, along with continued control of costs (cost savings of more than Rs 650 crore in fiscal 2021) should result in significant improvement in operating profitability over previous fiscal, with expectation of positive EBITDA during second half of the fiscal. However, slower than expected business ramp-up or reduced cost efficiencies, resulting in operating losses for the current fiscal could result in a rating downgrade and hence will be a key rating sensitivity factor.

 

Additionally, TCIL’s ratings factor in expectation of continued strong support from the parent and will remain a key rating sensitivity factor. The rating strengths are partially offset by susceptibility to geo-political risk and intense competition in the travel and tourism industry. Additionally, the group also faces risk related to its inorganic growth strategy.

 

The ‘Negative’ outlook continues to reflect the risk of slower-than-expected recovery in the travel and forex business owing to a prolonged pandemic.

 

CRISIL Ratings has also withdrawn its rating on proposed long-term bank facility of Rs 306 crore on receiving confirmation from the company, as the same was unutilised. The ratings are withdrawn in line with CRISIL Ratings’ rating withdrawal policy.

Analytical Approach

For arriving at its ratings, CRISIL has combined the business and financial risk profiles of TCIL and its subsidiaries, including Sterling Holiday Resorts Ltd (Sterling), Travel Corporation India Ltd (TCI), SOTC Travel Ltd (‘CRISIL A+/Negative/CRISIL A1’), Travel Circle International Ltd, Horizon Travel Services LLC, Travel Circle International (Mauritius) Ltd, and Digiphoto Entertainment Imaging group (DEI). This is because all these entities, collectively referred to as the Thomas Cook India group, are strategically important to, and have considerable operational integration with, TCIL.

 

Also, for arriving at the rating, CRISIL has applied the parent notch-up framework to factor in the support from the parent, Fairfax.

 

Furthermore, CRISIL Ratings has treated the OCCRPS subscribed by the parent as 75% equity and 25% debt. This is because the preference shares have sizeable equity component as they are subscribed by the parent, long-dated (with residual maturity of more than 5 years) and are subordinated to existing borrowing.

 

Please refer Annexure - List of entities consolidated, which captures the list of entities considered and their analytical treatment of consolidation.

Key Rating Drivers & Detailed Description

Strengths:

  • Dominant position in the forex business and strong brand equity in travel-related services

The group leads both the wholesale and retail forex segments. The wholesale business benefits from the sound relationship with large banks in India, while the retail segment is supported by a wide distribution network and synergies with the travel segment. The group has dominant presence across the retail and corporate segments in the organised travel business, with high geographical diversity (presence across 25 countries with a large network of retail outlets) and strong brand equity.

 

  • Strong support from parent, driven by TCIL’s high strategic importance

TCIL is strategically important to Fairfax, and has been one of the acquisition vehicles for the parent in India. Over the years, Fairfax has been extending regular funding support to TCIL, via equity or preference shares mainly towards business acquisitions. The parent support has been further demonstrated by the recent fund infusion during March 2021 to support business revival. Also, Fairfax has strong managerial oversight over TCIL, with three nominees on the board. Any change in the support philosophy of the parent towards TCIL shall be a key rating sensitivity factor.

 

  • Limited debt supporting healthy capital structure; high customer advances supports liquidity

As on March 31, 2021, estimated adjusted gearing (ratio of adjusted debt to adjusted net worth) was low at around 0.5 time (was 0.5 time as on March 31, 2020). TCIL has nil long term debt on a standalone basis and consolidated external debt of Rs 433 crore (Rs 508 crore on March 31, 2020), including term debt of Rs 195 crore (Rs 285 crore) as on March 31, 2021. Large customer advances, including that from prepaid forex cards, supports efficient working capital management and maintenance of sufficient liquidity.

 

Weaknesses:

  • Susceptibility to geo-political risks and competition

Operating margin in the travel business remains vulnerable to adverse events and geo-political risk. TCIL’s travel business had faced challenges during fiscal 2020, due to various factors such as the closure of Jet Airways leading to increased airfares, terror attacks in Sri Lanka, and negative customer sentiment because of the collapse of Cox & Kings. Furthermore, the global travel industry has been severely impacted since January 2020, on account of reduced domestic and international travel amidst the pandemic. Prolonged travel restrictions, coupled with slower than expected rate of vaccination and continued travel aversion among customers could further impact the pace of recovery going forward. Thereby, it would remain a key monitorable.

 

The group’s competitive position may improve in the medium term due to the impact of the pandemic on weaker players. However, competition from organised and unorganised players including online ones, along with slowdown in the travel segment globally, may continue to constrain pricing power and profitability.

 

  • Exposure to risks related to growth strategy through acquisitions

Over the years, TCIL has grown both organically and inorganically. It has completed multiple acquisitions (Quess, Sterling, Kuoni, and DEI) over the past eight fiscals. While the financial risk profile had been stable despite these transactions, on account of support received from the parent, pursuing growth via acquisitions could materially alter the credit profile in case of slower-than-expected ramp up of acquired businesses and, therefore, remains a key rating sensitivity factor.

Liquidity: Strong

Liquidity remains healthy, aided by cash and cash equivalents of Rs 847 crore as on June 30, 2020, against term debt repayment obligation of around Rs 85 crore in fiscal 2022. Liquidity is supported by advances received from customers. On a standalone level, TCIL has no long-term debt, and utilisation of the fund-based limit averaged around 45% over the six months ending March 31, 2021. Its subsidiaries are expected to service debt through internal accrual and need-based support from TCIL.

Outlook:  Negative

CRISIL Ratings believes TCIL’s profitability and cash flow metrics could be materially impacted in case of slower-than-expected recovery in the travel and forex businesses, on account of prolonged pandemic.

Rating Sensitivity factors

Upward factors

  • Change in credit risk profile of ultimate parent, Fairfax, resulting in an upgrade in its rating
  • Higher-than-expected revenue and profitability leading to improved return on capital employed (RoCE)

 

Downward factors

  • Weakening in credit risk profile of Fairfax, resulting in a downgrade in its rating
  • Change in support philosophy from ultimate parent, Fairfax, towards TCIL
  • Slower-than-expected ramp up in revenue and operating profitability, leading to sustained operating losses with further reduction in liquidity

About the Group

TCIL is a leading integrated travel and travel-related financial services company in India, offering a broad spectrum of facilities including forex, corporate travel, leisure travel, and visa and passport services.

 

In May 2012, Fairfax bought a 77% stake in TCIL through its wholly-owned subsidiary, Fairbridge Capital Mauritius Ltd (FCML). As on March 31, 2021, FCML's shareholding in TCIL was 65.6%. Fairfax is a Toronto-based financial services holding company with global presence in insurance and reinsurance and a large portfolio of around USD 40 billion as on March 31, 2021, invested worldwide.

 

In September 2014, TCIL acquired Sterling, a vacation ownership company. The transaction was primarily funded using Rs 500 crore infused by the parent, Fairfax, through FCML in the form of compulsorily convertible preference shares.

 

TCIL acquired the Kuoni group’s travel-related businesses in Hong Kong (November 2015) and India (December 2015) for around Rs 535 crore, and the DMS business covering 17 countries across Asia, Australia, the Middle East, Africa, and the Americas for Rs 140 crore in June 2017. In October 2017, the group acquired Tata Capital Forex Ltd (forex business) and TC Travel Services Ltd (travel services business) from Tata Capital Ltd (‘CRISIL AAA/Stable/CRISIL A1+’).

 

In May 2013, TCIL had acquired a 74% stake in Quess for Rs 256 crore. In November 2017, TCIL divested a 5.42% stake in Quess for about Rs 640 crore, while retaining the controlling stake. On completion of TCIL’s corporate restructuring scheme in fiscal 2020, via issuance of 1,886 equity shares of Quess (of Rs 10 each) for every 10,000 equity shares (of Re 1 each) held in TCIL, Quess has been demerged from the TCIL group.

 

On February 25, 2019, TCIL (through its subsidiaries) acquired a 51% stake in DEI, with an enterprise value of Rs 289 crore (USD 40.6 million). This acquisition was completed on March 28, 2019. DEI is a leading souvenir imaging solutions provider, associated with over 120 partners across 14 countries.

Key Financial Indicators (Consolidated – adjusted):

Particulars

Unit

2021*

2020*

2019*

Revenue

Rs crore

946

6909

6667

Profit after tax (PAT)

Rs crore

(295)

(18)**

89

PAT margin

%

-31.2

-0.3

1.3

Adjusted debt/adjusted networth

Times

0.48***

0.47

0.06

Interest coverage

Times

Negative

2.46

3.44

*The numbers reflect analytical adjustments made by CRISIL Ratings except for FY2021, as detailed annual report is yet to be published for FY2021.

**Includes exceptional item expense of ~ Rs 39 crore (provision for stamp duty charges and impairment of intangible assets). Excluding the exceptional item, PAT for FY2020 would be Rs 12.5 crore.

***Includes treatment of OCCRPS as 25% debt and 75% equity. In case of treatment of 100% as equity, the ratio would be 0.35 time as on March 31, 2021.

Any other information: Not applicable

Note on complexity levels of the rated instrument:
CRISIL Ratings' complexity levels are assigned to various types of financial instruments. The CRISIL Ratings' complexity levels are available on www.crisil.com/complexity-levels. Users are advised to refer to the CRISIL Ratings' complexity levels for instruments that they consider for investment. Users may also call the Customer Service Helpdesk with queries on specific instruments.

Annexure - Details of Instrument(s)

ISIN

Name of instrument

Date of Allotment

Coupon

Rate (%)

Maturity

Date

Issue Size

(Rs Crore)

Complexity

level

Rating Assigned

with Outlook

NA

Commercial Paper

NA

NA

7-365 days

50

Simple

CRISIL A1

NA

Bank Guarantee

NA

NA

NA

83

NA

CRISIL A1

NA

Bank Guarantee $

NA

NA

NA

15

NA

CRISIL A1

NA

Bank Guarantee*

NA

NA

NA

30

NA

CRISIL A1

NA

Cash Credit **

NA

NA

NA

45

NA

CRISIL A+/Negative

NA

Letter of Credit ##

NA

NA

NA

55

NA

CRISIL A1

NA

Overdraft Facility

NA

NA

NA

65

NA

CRISIL A1

NA

Overdraft Facility

NA

NA

NA

49

NA

CRISIL A1

NA

Overdraft Facility @

NA

NA

NA

43

NA

CRISIL A+/Negative

NA

Overdraft Facility

NA

NA

NA

16

NA

CRISIL A+/Negative

NA

Proposed Long Term

Bank Loan Facility

NA

NA

NA

32

NA

CRISIL A+/Negative

NA

Corporate credit rating

NA

NA

NA

0

NA

CCR A+/Negative

NA

Proposed Long Term

Bank Loan Facility

NA

NA

NA

306

NA

Withdrawn

$ Interchangeable with overdraft (OD) to the extent of Rs 5 crore

* Interchangeable with letters of credit (LC) to the extent of Rs 20 crore 

** Fully interchangeable with LC

## Fully interchangeable with bank guarantee (BG)

@ Including the corporate cards limits of Rs 10 crore which is fully interchangeable with OD; Fully interchangeable with LC/BG

Annexure – List of entities consolidated

Name of the Company

Type of consolidation

Rationale for consolidation

Asian Trails (Vietnam) Co Ltd

Full consolidation

Subsidiary

Asian Trails Co Ltd

Full consolidation

Subsidiary

Asian Trails Holdings Ltd

Full consolidation

Subsidiary

Asian Trails Ltd

Full consolidation

Subsidiary

Asian Trails SDN BHD

Full consolidation

Subsidiary

Asian Trails Tours Ltd

Full consolidation

Subsidiary

AT Lao Co, Ltd

Full consolidation

Subsidiary

Australian Tours Management Pty Ltd

Full consolidation

Subsidiary

Borderless Travel Services Ltd

Full consolidation

Subsidiary

Chang Som Ltd

Full consolidation

Subsidiary

Desert Adventures Tourism Ltd

Full consolidation

Subsidiary

Desert Adventures Tourism LLC

Full consolidation

Subsidiary

Gulf Dunes LLC

Full consolidation

Subsidiary

Gulf Dunes Tourism LLC

Full consolidation

Subsidiary

Horizon Travel Services LLC (USA)

Full consolidation

Subsidiary

Indian Horizon Marketing Services Ltd

Full consolidation

Subsidiary

Jardin Travel Solutions Ltd

Full consolidation

Subsidiary

Kuoni Australia Holding Pty Ltd

Full consolidation

Subsidiary

Kuoni Destination Management (Beijing) Ltd

Full consolidation

Subsidiary

Kuoni Private Safaris (Pty) Ltd

Full consolidation

Subsidiary

Kuoni Private Safaris Namibia (Pty) Ltd

Full consolidation

Subsidiary

Luxe Asia (Pvt) Ltd

Full consolidation

Subsidiary

Muscat Desert Adventures Tourism LLC

Full consolidation

Subsidiary

Nature Trails Resorts Pvt Ltd

Full consolidation

Subsidiary

Private Safaris (East Africa) Ltd

Full consolidation

Subsidiary

PT. Asian Trails Ltd

Full consolidation

Subsidiary

Reem Tours & Travels LLC

Full consolidation

Subsidiary

SITA World Travel (Nepal) Pvt Ltd

Full consolidation

Subsidiary

SITA World Travel Lanka (Pvt) Ltd

Full consolidation

Subsidiary

SOTC Travel Ltd (formerly Known as SOTC Travel Pvt Ltd)

Full consolidation

Subsidiary

SOTC Travel Management Pvt Ltd (formerly known as SITA Travels and Tours Pvt Ltd)

Full consolidation

Subsidiary

Sterling Holiday Resorts (Kodaikanal) Ltd

Full consolidation

Subsidiary

Sterling Holiday Resorts Ltd

Full consolidation

Subsidiary

Sterling Holidays (Ooty) Ltd

Full consolidation

Subsidiary

TC Forex Services Ltd (formerly known as Tata Capital Forex Ltd

Full consolidation

Subsidiary

TC Tours Ltd (formerly known as Thomas Cook Tours Limited)

Full consolidation

Subsidiary

TC Travel and Services Ltd

Full consolidation

Subsidiary

TC Visa Services (India) Ltd

Full consolidation

Subsidiary

TCI-GO Vacation India Pvt Ltd

Full consolidation

Subsidiary

Thomas Cook (Mauritius) Holding Company Ltd

Full consolidation

Subsidiary

Thomas Cook (Mauritius) Holidays Ltd

Full consolidation

Subsidiary

Thomas Cook (Mauritius) Operations Company Ltd

Full consolidation

Subsidiary

Thomas Cook Lanka (Pvt) Ltd

Full consolidation

Subsidiary

Travel Circle International (Mauritius) Ltd

Full consolidation

Subsidiary

Travel Circle International Ltd; formerly known as Luxe Asia Travel (China) Ltd

Full consolidation

Subsidiary

Travel Corporation (India) Ltd

Full consolidation

Subsidiary

DEI Holdings Ltd

Full consolidation

Subsidiary

Digiphoto Entertainment Imaging LLC

Full consolidation

Subsidiary

Digiphoto Entertainment Imaging SDN BHD

Full consolidation

Subsidiary

Digiphoto Entertainment Imaging Pte Ltd

Full consolidation

Subsidiary

PT. Digiphoto Imaging Indonesia

Full consolidation

Subsidiary

Digiphoto Entertainment Image (Shanghai Co) Ltd

Full consolidation

Subsidiary

Digiphoto Entertainment Imaging Ltd

Full consolidation

Subsidiary

Digiphoto Imaging (Macau) Ltd

Full consolidation

Subsidiary

DEI Solutions Ltd

Full consolidation

Subsidiary

Digiphoto SAE

Full consolidation

Subsidiary

Digiphoto Entertainment Imaging Co Ltd

Full consolidation

Subsidiary

D E I General Trading LLC

Full consolidation

Subsidiary

Digi Photo Electronics Repairing LLC

Full consolidation

Subsidiary

 

Annexure - Rating History for last 3 Years
  Current 2021 (History) 2020  2019  2018  Start of 2018
Instrument Type Outstanding Amount Rating Date Rating Date Rating Date Rating Date Rating Rating
Fund Based Facilities LT/ST 556.0 CRISIL A+/Negative / CRISIL A1   -- 13-10-20 CRISIL A+/Negative / CRISIL A1 22-11-19 CRISIL A1+ / CRISIL AA-/Stable 27-07-18 CRISIL A1+ / CRISIL AA-/Watch Developing CRISIL A1+ / CRISIL AA-/Stable
      --   -- 27-03-20 CRISIL AA-/Negative / CRISIL A1+ 09-10-19 CRISIL A1+ / CRISIL AA-/Stable 03-05-18 CRISIL A1+ / CRISIL AA-/Watch Developing --
      --   --   -- 26-09-19 CRISIL A1+ / CRISIL AA-/Stable   -- --
      --   --   -- 06-03-19 CRISIL A1+ / CRISIL AA-/Stable   -- --
      --   --   -- 21-01-19 CRISIL A1+ / CRISIL AA-/Stable   -- --
Non-Fund Based Facilities ST 183.0 CRISIL A1   -- 13-10-20 CRISIL A1 22-11-19 CRISIL A1+ 27-07-18 CRISIL A1+ CRISIL A1+
      --   -- 27-03-20 CRISIL A1+ 09-10-19 CRISIL A1+ 03-05-18 CRISIL A1+ --
      --   --   -- 26-09-19 CRISIL A1+   -- --
      --   --   -- 06-03-19 CRISIL A1+   -- --
      --   --   -- 21-01-19 CRISIL A1+   -- --
Corporate Credit Rating LT 0.0 CCR A+/Negative   -- 13-10-20 CCR A+/Negative 22-11-19 CCR AA-/Stable   -- --
      --   -- 27-03-20 CCR AA-/Negative 09-10-19 CCR AA-/Stable   -- --
Commercial Paper ST 50.0 CRISIL A1   -- 13-10-20 CRISIL A1   --   -- --
      --   -- 27-03-20 CRISIL A1+   --   -- --
Non Convertible Debentures LT   --   --   --   -- 03-05-18 Withdrawn CRISIL AA-/Stable
Short Term Debt (Including Commercial Paper) ST   --   --   -- 22-11-19 CRISIL A1+ 27-07-18 CRISIL A1+ CRISIL A1+
      --   --   -- 09-10-19 CRISIL A1+ 03-05-18 CRISIL A1+ --
      --   --   -- 26-09-19 CRISIL A1+   -- --
      --   --   -- 06-03-19 CRISIL A1+   -- --
      --   --   -- 21-01-19 CRISIL A1+   -- --
All amounts are in Rs.Cr.
 
 
Annexure - Details of Bank Lenders & Facilities
Facility Amount (Rs.Crore) Name of Lender Rating
Bank Guarantee 6 IDFC FIRST Bank Limited CRISIL A1
Bank Guarantee 75 IndusInd Bank Limited CRISIL A1
Bank Guarantee* 30 Kotak Mahindra Bank Limited CRISIL A1
Bank Guarantee$ 15 RBL Bank Limited CRISIL A1
Bank Guarantee 2 State Bank of India CRISIL A1
Cash Credit** 45 State Bank of India CRISIL A+/Negative
Letter of Credit## 55 ICICI Bank Limited CRISIL A1
Overdraft Facility 8 Axis Bank Limited CRISIL A+/Negative
Overdraft Facility 45 Bank of America N.A. CRISIL A1
Overdraft Facility 49 HDFC Bank Limited CRISIL A1
Overdraft Facility@ 43 ICICI Bank Limited CRISIL A+/Negative
Overdraft Facility 8 IndusInd Bank Limited CRISIL A+/Negative
Overdraft Facility 20 Kotak Mahindra Bank Limited CRISIL A1
Proposed Long Term Bank Loan Facility 32 Not Applicable CRISIL A+/Negative
Proposed Long Term Bank Loan Facility 306 Not Applicable Withdrawn

This Annexure has been updated on 16-Dec-2021 in line with the lender-wise facility details as on 14-Dec-2021 received from the rated entity.

$ Interchangeable with overdraft (OD) to the extent of Rs 5 crore                                                                                                  

* Interchangeable with letters of credit (LC) to the extent of Rs 20 crore 

** Fully interchangeable with LC

## Fully interchangeable with bank guarantee (BG)

@ Including the corporate cards limits of Rs 10 crore which is fully interchangeable with OD; Fully interchangeable with LC/BG
Criteria Details
Links to related criteria
CRISILs Approach to Financial Ratios
Rating criteria for manufaturing and service sector companies
CRISILs Bank Loan Ratings - process, scale and default recognition
Mapping global scale ratings onto CRISIL scale
CRISILs Criteria for rating short term debt
CRISILs Criteria for Consolidation
CRISILs criteria for rating and capital treatment of corporate sector hybrid instruments

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